Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Shopnukkad. These Terms of Service (“Terms”) govern your access to and use of the Shopnukkad website, platform, products, and related services.

By accessing, browsing, registering on, or purchasing products through Shopnukkad, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Shopnukkad

Shopnukkad is an online shopping platform offering products across multiple categories, including:

  • Men's Fashion
  • Women's Fashion
  • Unique Accessories
  • Footwear
  • Pet's Items
  • Home & Kitchen Improvement
  • Electronic Gadgets
  • Car Gadgets
  • Kid's Items
  • Gift Items

Shopnukkad may update, add, remove, or modify product categories and offerings from time to time.

2. Eligibility to Use Our Website

By using Shopnukkad, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are accessing Shopnukkad on behalf of another person or organization, you represent that you have the authority to do so.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

  • Providing accurate information.
  • Maintaining the confidentiality of your account credentials.
  • Keeping your account information updated.
  • All activities carried out through your account.

You should immediately notify Shopnukkad if you believe your account has been accessed without authorization.

Shopnukkad reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity, subject to applicable law.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate.

However, minor differences may occur due to:

  • Screen/display settings
  • Photography and lighting
  • Product batches
  • Manufacturer changes
  • Packaging updates

Product availability may also change without prior notice.

Where applicable, product-specific information displayed on the product page will form part of the applicable purchase terms.

5. Product Prices

All product prices displayed on Shopnukkad are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, offers, and other charges will be displayed where applicable during the shopping or checkout process.

Shopnukkad reserves the right to correct pricing or listing errors.

If an order has been placed based on an obvious pricing or listing error, Shopnukkad may contact the customer regarding the issue and provide an appropriate resolution in accordance with applicable law.

6. Orders and Order Acceptance

Placing an order on Shopnukkad constitutes an offer to purchase the selected product.

An order may be subject to verification and acceptance.

Shopnukkad reserves the right to cancel or decline an order in circumstances including:

  • Product unavailability
  • Incorrect product information
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Shipping or delivery limitations
  • Duplicate or unusual orders
  • Other legitimate operational reasons

If an order is cancelled after payment has been received, any applicable refund will be processed through the applicable payment method.

7. Payments

Shopnukkad may offer multiple payment methods depending on availability, including applicable online payment options.

Customers are responsible for providing accurate payment and billing information.

Payments may be processed through third-party payment gateways or service providers.

Shopnukkad does not store sensitive payment credentials such as complete card details unless expressly stated and lawfully permitted.

Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.

8. Shipping and Delivery

Shopnukkad will make reasonable efforts to dispatch and deliver orders within the estimated timeframe displayed during the purchase process.

Delivery timelines may vary because of:

  • Customer location
  • Product availability
  • Logistics partners
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • Events outside Shopnukkad's reasonable control

Estimated delivery dates are not necessarily guaranteed delivery dates unless specifically stated otherwise.

Customers are responsible for providing a complete and accurate delivery address.

9. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by Shopnukkad's Return & Refund Policy.

For eligible damage, defect, wrong-product, missing-item, or similar claims, customers may be required to provide a complete and continuous unboxing video.

Return requests generally need to be submitted within the applicable 7-day return period, unless a different period is stated for the particular product or otherwise required by applicable law.

Approved refunds are generally processed within 7 days after the returned product has been received and the return has been approved.

Bank, card, UPI, or payment-provider processing times may result in additional time before the refunded amount appears in the customer's account.

Please review the complete Return & Refund Policy before making a purchase.

10. Customer Responsibilities Regarding Unboxing

Customers are strongly advised to record a complete unboxing video when receiving an order.

The recording should show:

  • The sealed package
  • Shipping label
  • Package condition
  • Complete opening process
  • Product received
  • Accessories and components

The video should not be edited or manipulated.

Where an unboxing video is reasonably required to verify a damage, missing-item, wrong-product, or similar claim, failure to provide adequate evidence may affect the ability to verify the claim, subject to applicable law.

11. Cancellations

Customers may request order cancellation as soon as possible after placing an order.

Cancellation may not be possible after an order has been processed, packed, dispatched, or shipped.

If cancellation is approved and a refund is applicable, the refund will be processed according to the applicable refund procedure.

12. Promotions and Discounts

Shopnukkad may offer promotional campaigns, discount codes, special prices, flash sales, or other offers.

Promotions may have specific:

  • Validity periods
  • Product restrictions
  • Quantity limitations
  • Usage limits
  • Eligibility requirements

Unless specifically stated otherwise, promotional offers cannot be combined.

Shopnukkad reserves the right to modify or withdraw promotions subject to applicable law and the stated terms of the promotion.

13. Intellectual Property

All content available on Shopnukkad, including but not limited to:

  • Logo
  • Brand name
  • Website design
  • Graphics
  • Images
  • Product content
  • Text
  • Videos
  • Icons
  • Layout
  • Software
  • Other original materials

may be owned by or licensed to Shopnukkad and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit Shopnukkad content without appropriate authorization.

14. User Conduct

You agree not to:

  • Use Shopnukkad for unlawful activities.
  • Attempt unauthorized access to the website or systems.
  • Introduce malicious software or harmful code.
  • Interfere with website functionality.
  • Use automated systems to abuse or scrape the platform without authorization.
  • Submit false or misleading information.
  • Engage in fraudulent transactions.
  • Abuse promotional offers.
  • Impersonate another person or entity.
  • Violate the rights of Shopnukkad or third parties.

Shopnukkad may take appropriate action against prohibited activity, subject to applicable law.

15. Reviews and User-Generated Content

Where Shopnukkad allows customers to submit reviews, comments, photographs, feedback, or other content, users are responsible for ensuring that their submissions are lawful and do not violate the rights of others.

Users should not submit content that is:

  • False or misleading
  • Abusive
  • Defamatory
  • Infringing
  • Fraudulent
  • Illegal
  • Malicious
  • Containing another person's private information without authorization

Shopnukkad may moderate, remove, or restrict content that violates applicable rules or platform policies.

16. Third-Party Services

Shopnukkad may use third-party services for functions such as:

  • Payment processing
  • Shipping and logistics
  • Analytics
  • Communication
  • Marketing
  • Website functionality

Third-party services may have their own terms and privacy policies.

Shopnukkad is not responsible for independent third-party services to the extent permitted by applicable law.

17. Website Availability

We aim to keep Shopnukkad available and functioning properly.

However, temporary interruptions may occur because of:

  • Maintenance
  • Technical issues
  • Server problems
  • Security incidents
  • Network failures
  • Third-party service interruptions
  • Events beyond our reasonable control

We do not guarantee that the website will always be available, uninterrupted, or error-free.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Shopnukkad will not be responsible for losses arising from circumstances beyond its reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms limits any mandatory consumer rights or remedies available under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of Shopnukkad, violation of these Terms, or infringement of the rights of Shopnukkad or another party.

This provision does not limit any rights or remedies that cannot legally be limited.

20. Privacy

Your use of Shopnukkad is also subject to our Privacy Policy.

The Privacy Policy explains how information may be collected, used, stored, and processed when you use our website and services.

Please review the Privacy Policy before using Shopnukkad.

21. Changes to These Terms

Shopnukkad may update these Terms from time to time to reflect:

  • Changes in our services
  • Changes in business practices
  • New features
  • Legal or regulatory requirements
  • Security or operational changes

The updated version will be published on this page with a revised Last Updated date.

Your continued use of Shopnukkad after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable consumer-protection and other mandatory legal rights.

Any disputes will be handled in accordance with applicable law and the jurisdiction of the appropriate courts or authorities.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Entire Agreement

These Terms, together with applicable policies such as the Privacy Policy and Return & Refund Policy, constitute the terms governing your use of Shopnukkad, subject to any additional terms that may apply to specific products, services, or promotions.

Contact Shopnukkad

If you have questions regarding these Terms of Service, your order, or our policies, please contact Shopnukkad through the customer-support details provided on our website.

Shopnukkad

Your New Destination for Fashion, Gadgets, Lifestyle & Everyday Essentials.

Discover More. Shop Smarter.