Shipping policy

Shipping Policy

Last Updated: August 2026

At Shopnukkad, we understand that once you place an order, you want your products to reach you as quickly and safely as possible. Our goal is to provide a smooth, reliable, and transparent delivery experience for every customer.

This Shipping Policy explains how Shopnukkad processes, dispatches, and delivers your orders.


1. Order Processing

Once you successfully place an order on Shopnukkad, your order will be processed and prepared for dispatch.

After the order has been successfully confirmed and processed, we will arrange shipment through our applicable logistics or delivery partners.

Order processing time may vary depending on:

  • Product availability
  • Order volume
  • Product category
  • Verification requirements
  • Operational circumstances

Customers will receive applicable order or shipping updates through the contact information provided during checkout.


2. Delivery Timeline

🚚 Standard Delivery: 2–7 Business Days

Shopnukkad generally delivers orders within 2 to 7 business days after the order has been successfully placed and processed.

The actual delivery time may vary depending on:

  • Delivery location
  • Product availability
  • Logistics partner
  • Weather conditions
  • Public holidays
  • Local transportation conditions
  • Unexpected operational delays

The estimated delivery timeline displayed during checkout or communicated for a specific order will apply where applicable.


3. Delivery Timeframe Example

For example:

Order Placed → Order Confirmed → Product Processed → Dispatched → Delivered

Estimated delivery:

2–7 business days after order placement/processing.

We always try to deliver your order as quickly as possible, but certain circumstances outside Shopnukkad's reasonable control may occasionally cause delays.


4. Shipping Confirmation & Tracking

Once your order has been dispatched, applicable shipping or tracking information may be provided to you through the contact details associated with your order.

Depending on the logistics partner and shipment type, tracking information may take some time to become active after dispatch.

Customers can use the available tracking information to monitor the status of their shipment.


5. Delivery Areas

Shopnukkad aims to deliver products to serviceable locations across India.

However, delivery availability may vary depending on:

  • PIN code
  • Product
  • Logistics partner
  • Seller/fulfilment location
  • Shipping restrictions

If a particular location is not serviceable, the customer may be notified during checkout or order processing.


6. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Shipping charges may vary depending on:

  • Delivery location
  • Product
  • Order value
  • Shipping method
  • Promotional offers

If free shipping is available for a particular order or promotion, the applicable terms will be displayed at the time of purchase.


7. Delayed Deliveries

Although our standard delivery timeframe is 2–7 business days, unexpected delays can occasionally occur.

Possible reasons include:

  • Severe weather
  • Natural events
  • Transportation disruptions
  • Public holidays
  • High order volumes
  • Logistics issues
  • Incorrect or incomplete delivery information
  • Events beyond Shopnukkad's reasonable control

If your order is delayed beyond the expected timeframe, please contact our customer support team with your order number.

We will make reasonable efforts to assist you in tracking and resolving the issue.


8. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address during checkout.

Please carefully check:

  • Full name
  • House/Flat number
  • Street/Area
  • City
  • State
  • PIN code
  • Contact number

Shopnukkad may not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by the customer, subject to applicable law.


9. Failed Delivery Attempts

Our logistics partner may make multiple delivery attempts depending on their delivery procedures.

A delivery may fail because:

  • The customer is unavailable
  • The address cannot be located
  • Incorrect contact information was provided
  • The customer refuses delivery
  • The delivery location is inaccessible

Customers should ensure that the provided phone number remains reachable during the expected delivery period.


10. Damaged Package at Delivery

If your package appears damaged, opened, tampered with, or otherwise unusual at the time of delivery, please take appropriate photographs and, where possible, record the complete unboxing process.

Important:

Please record a complete unboxing video when opening your Shopnukkad order.

The video should show:

  • Sealed package
  • Shipping label
  • Package condition
  • Complete opening process
  • Product received
  • Accessories/components

This may be required when submitting a damage, missing-item, wrong-product, or other delivery-related claim.

Please retain the original packaging until the issue has been resolved.


11. Missing or Wrong Product

If you receive:

  • A wrong product
  • A missing item
  • Missing accessories
  • A damaged product
  • A defective product

please contact Shopnukkad within the applicable 7-day return period.

A complete unboxing video and supporting photographs may be required for verification.

Please refer to our Return & Refund Policy for complete information regarding returns, replacements, and refunds.


12. Order Cancellation After Dispatch

Once an order has been processed or dispatched, cancellation may not be possible.

If you wish to cancel your order, please contact Shopnukkad as soon as possible after placing the order.

If the order has already been shipped, you may need to follow the applicable return process instead.


13. Delivery to Remote Locations

Orders being delivered to remote, rural, difficult-to-access, or otherwise limited-service areas may require additional delivery time.

The 2–7 business day estimate applies to standard serviceable locations and may vary for certain remote areas.


14. Multiple Products in One Order

If an order contains multiple products, the products may be dispatched separately depending on:

  • Product availability
  • Fulfilment location
  • Product category
  • Logistics arrangements

As a result, products from the same order may occasionally arrive in separate shipments.


15. Delivery Partners

Shopnukkad may use one or more third-party logistics and courier partners to deliver orders.

The assigned delivery partner may vary depending on:

  • Delivery location
  • Product
  • Availability
  • Shipping requirements
  • Logistics capacity

Once an order is handed over to the delivery partner, shipment tracking and delivery updates may be provided through the applicable logistics system.


16. Customer Responsibility After Delivery

Customers are advised to inspect the package and product carefully after delivery.

For products requiring an unboxing video for return/refund verification, customers should ensure that the complete unboxing process is recorded.

Please keep the packaging and all product components until you are satisfied with the product and the applicable return period has passed.


17. Shipping Policy Changes

Shopnukkad may update this Shipping Policy from time to time due to changes in:

  • Delivery operations
  • Logistics partners
  • Shipping services
  • Business practices
  • Applicable legal requirements

Any updates will be published on this page with the revised Last Updated date.


18. Contact Shopnukkad

If your order has not arrived within the expected delivery timeframe or you have any shipping-related questions, please contact Shopnukkad Customer Support with your order number.

Our team will assist you with the available shipment information and next steps.


Shopnukkad

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🚚 Our Standard Delivery Promise

Order Today → Delivered in 2–7 Business Days

Delivery timelines may vary depending on location, product availability, logistics conditions, and circumstances beyond our reasonable control.