Shipping policy
Thank you for shopping with ShopNukkad. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your purchases.
Order Processing
- All orders are processed within 1β3 business days after successful payment confirmation.
- Orders are processed only on business days (Monday to Saturday), excluding public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Metro Cities: 3β7 Business Days
- Other Cities & Towns: 5β10 Business Days
- Remote Locations: 7β12 Business Days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before your order is confirmed.
From time to time, ShopNukkad may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email or SMS (where applicable), along with your tracking details.
You can use the tracking information to monitor the status of your shipment.
Delivery
Please ensure that the shipping address and contact information provided during checkout are accurate and complete.
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Delayed Shipments
While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our control, including:
- Weather conditions
- Public holidays
- High order volumes
- Courier service disruptions
- Natural disasters or unforeseen events
We appreciate your patience and understanding in such situations.
Damaged or Missing Items
If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Order Number
- Photos or videos of the product
- Photos of the package (if applicable)
We will review the request and provide an appropriate resolution as soon as possible.
International Shipping
Currently, ShopNukkad ships within India only.
We do not offer international shipping at this time.
Contact Us
For any shipping-related questions or assistance, please contact us:
Email: shopnukkad07@gmail.com
Business Hours: Monday β Saturday, 10:00 AM β 7:00 PM (IST)
Thank you for choosing ShopNukkad. We appreciate your trust and look forward to delivering a seamless shopping experience.